Enter the cost per call ($/call) and the total number of calls into the Calculator. The calculator will evaluate the Call Center Cost. 

Call Center Cost Formula



  • CCC is the Call Center Cost ($)
  • CPC is the cost per call ($/call)
  • C is the total number of calls

To calculate the Call Center Costs, multiply the cost per call by the number of calls.

How to Calculate Call Center Cost?

The following steps outline how to calculate the Call Center Cost.

  1. First, determine the cost per call ($/call). 
  2. Next, determine the total number of calls. 
  3. Next, gather the formula from above = CCC = CPC * C.
  4. Finally, calculate the Call Center Cost.
  5. After inserting the variables and calculating the result, check your answer with the calculator above.

Example Problem : 

Use the following variables as an example problem to test your knowledge.

cost per call ($/call) = 2.5

total number of calls = 1000