Enter the total cost and the value of the metric into the calculator to determine the cost per value.

## Cost Per Value Formula

The following equation is used to calculate the Cost Per Value.

CPValue = TC / V

• Where CPValue is the cost per value change ($/value) • TC is the total cost ($)
• V is the change in the value being measured

To calculate the cost per value, divide the cost by the change in the value being measured.

## What is a Cost Per Value?

Definition:

Cost per value is a metric that describes the cost to change the value of something by 1 unit. For example, if the value you are looking at is customer satisfaction, the cost per value would be the cost to increase the customer satisfaction by 1 point.

## How to Calculate Cost Per Value?

Example Problem:

The following example outlines the steps and information needed to calculate Cost Per Value.

First, determine the total cost. In this example, the total cost is measured to be $750.00. Next, determine the total change in value. This value in particular changed by 2 points. Finally, calculate the cost per value using the formula above: CPValue = TC / V CPValue =$750.00/ 2

CPValue = \$375/value