Enter the total number of employees who responded positively and the total number of employees who participated into the calculator to determine the Employee Satisfaction Index.

Employee Satisfaction Index Formula

The following formula is used to calculate the Employee Satisfaction Index (ESI). 

ESI = (TE / NE) * 100

Variables:

  • ESI is the Employee Satisfaction Index (%)
  • TE is the total number of employees who responded positively to the satisfaction survey
  • NE is the total number of employees who participated in the survey

To calculate the Employee Satisfaction Index, divide the total number of employees who responded positively to the satisfaction survey by the total number of employees who participated in the survey. Multiply the result by 100 to get the Employee Satisfaction Index in percentage.

What is an Employee Satisfaction Index?

An Employee Satisfaction Index is a metric used by organizations to measure the overall happiness, contentment, and loyalty of their employees. It is typically derived from surveys or questionnaires that assess various aspects of the workplace, such as work environment, compensation, management effectiveness, opportunities for growth, and work-life balance. The index provides valuable insights into employee morale and engagement, helping companies identify areas for improvement and develop strategies to enhance employee satisfaction and productivity.

How to Calculate Employee Satisfaction Index?

The following steps outline how to calculate the Employee Satisfaction Index (ESI).

  1. First, determine the total number of employees who responded positively to the satisfaction survey (TE).
  2. Next, determine the total number of employees who participated in the survey (NE).
  3. Next, use the formula ESI = (TE / NE) * 100 to calculate the Employee Satisfaction Index.
  4. Finally, calculate the Employee Satisfaction Index (%).
  5. After inserting the variables and calculating the result, check your answer with the calculator above.

Example Problem : 

Use the following variables as an example problem to test your knowledge.

Total number of employees who responded positively to the satisfaction survey (TE) = 75

Total number of employees who participated in the survey (NE) = 100