Enter the total number of incoming cases and the total number of outgoing cases into the Calculator. The calculator will evaluate the Clearance Rate. 

Clearance Rate Formula

CR = OC / IC * 100

Variables:

  • CR is the Clearance Rate (%)
  • IC is the total number of incoming cases
  • OC is the total number of outgoing cases

To calculate the Clearance Rate, divide the total number of outgoing cases by the number of incoming cases, then multiply by 100.

How to Calculate Clearance Rate?

The following steps outline how to calculate the Clearance Rate.


  1. First, determine the total number of incoming cases. 
  2. Next, determine the total number of outgoing cases. 
  3. Next, gather the formula from above = CR = IC / OC * 100.
  4. Finally, calculate the Clearance Rate.
  5. After inserting the variables and calculating the result, check your answer with the calculator above.

Example Problem : 

Use the following variables as an example problem to test your knowledge.

total number of incoming cases = 500

total number of outgoing cases = 800

FAQs about Clearance Rate

What is a good clearance rate?

A good clearance rate varies by industry and context but generally, a rate of 100% or higher is considered ideal, indicating that an organization is resolving cases as quickly as they are received.

How can improving clearance rate benefit an organization?

Improving the clearance rate can lead to increased efficiency, reduced backlogs, and improved customer or public satisfaction by ensuring timely resolution of cases.

Can clearance rate be applied to any industry?

Yes, while commonly used in law enforcement and healthcare, the concept of clearance rate can be applied to any sector that deals with incoming and outgoing cases or tasks.

What factors can affect the clearance rate?

Factors that can affect the clearance rate include the volume of incoming cases, resources available for case resolution, process efficiency, and the complexity of cases.