Enter the total number of calls and the time period in seconds into the calculator to determine the calls per second. This calculator helps in evaluating the call traffic for telecommunication networks or call centers.
Calls Per Second Formula
The following formula is used to calculate the calls per second.
CPS = TC / TP
Variables:
- CPS is the calls per second
- TC is the total number of calls
- TP is the time period in seconds
To calculate calls per second, divide the total number of calls by the time period in seconds.
What is Calls Per Second?
Calls per second (CPS) is a measure of the number of telephone calls processed in one second by a telecommunications network or a call center. This metric is crucial for understanding the capacity and performance of call handling systems. It helps in designing and scaling telecommunication infrastructure to ensure quality service during peak traffic times.
How to Calculate Calls Per Second?
The following steps outline how to calculate the Calls Per Second.
- First, determine the total number of calls (TC).
- Next, determine the time period in seconds (TP) over which the calls were made.
- Use the formula from above = CPS = TC / TP.
- Finally, calculate the Calls Per Second (CPS).
- After inserting the variables and calculating the result, check your answer with the calculator above.
Example Problem :
Use the following variables as an example problem to test your knowledge.
Total number of calls (TC) = 300 calls
Time period in seconds (TP) = 60 seconds
