Enter the number of completed surveys and the number of people that started or viewed the survey into the Response Rate Calculator. The calculator will evaluate the Response Rate. 

Response Rate Formula

The following two example problems outline the steps and information needed to calculate the Response Rate.

RESR = CS / VS * 100

  • Where RESR is the Response Rate (%)
  • CS is the number of completed surveys 
  • VS is the number of people that started or viewed the survey 

How to Calculate Response Rate?

The following example problems outline how to calculate Response Rate.

Example Problem #1:

  1. First, determine the number of completed surveys. 
    • The number of completed surveys is given as: 30.
  2. Next, determine the number of people that started or viewed the survey. 
    • The number of people that started or viewed the survey is provided as: 400.
  3. Finally, calculate the Response Rate using the equation above: 

RESR = CS / VS * 100

The values provided above are inserted into the equation below and computed.

RESR = 30 / 400 * 100 = 7.5 (%)


Example Problem #2: 

For this problem, the variables required are provided below:

number of completed surveys = 60

number of people that started or viewed the survey = 120

Test your knowledge using the equation and check your answer with the calculator..

RESR = CS / VS * 100 = ?